Privacy & Cookie Policy

Entity: Smart Maintenance | Last updated: September 2026

Smart Maintenance (smart-maintenance.be) is committed to protecting the privacy of our visitors and clients in full compliance with the European Union General Data Protection Regulation (GDPR) and Belgian data protection laws.

1. Data Controller

Responsible Operator: Daniel Bora (Smart Maintenance)
Operating Axis: Brussels & Wallonia Industrial Axis, Belgium
Official Contact Email: info@smart-maintenance.be
Direct Phone: +32 (0)488 794 893

2. What Data We Collect

Direct Inquiries: Contact information (your name, business email, phone number, company name, and plant bottleneck details) provided when requesting a Reliability Alignment Call or emailing us.
Technical Security Logs: Basic server access logs (anonymized IP addresses, timestamps) strictly necessary for cyber-security and server health.
Optional Analytics: Aggregated, non-personally identifiable traffic metrics (only active if you grant consent via our cookie banner).

3. Minimal Legal Cookie Architecture

We adhere to a minimal data footprint. We do not use intrusive profiling or behavioral ad cookies. Our site utilizes only the following two categories:

4. How to Manage or Withdraw Consent

You have the right to change or withdraw your cookie consent at any time. Simply click the "Cookie Settings" link located in the footer of every page on our website to open your preferences dialog and save your updated choice.

5. Purpose and Legal Grounds for Processing

Responding to Client Inquiries: Processing is based on legitimate interest or pre-contractual steps requested by you (Article 6(1)(b) & (f) GDPR).
Analytics Optimization: Processing is based strictly on your prior voluntary consent (Article 6(1)(a) GDPR).

6. Data Retention & Your Rights

Client inquiries are retained only for the duration of the consultative relationship (up to 24 months for inactive inquiries). Under GDPR, you have the right to request access, rectification, deletion, restriction of processing, and data portability. To exercise any of these rights, please email us directly at info@smart-maintenance.be.